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24 reviews from

Riverside Capterra reviews

Verified software buyers, mostly small businesses and solo podcasters.

4.2
★★★★★
avg · 24 reviews
5★
16
4★
2
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All 314 reviews
View on Capterra

Capterra reviewers rate Riverside 4.8, with sub-scores of 4.8 for ease of use and 4.6 for customer service. They like the all-in-one workflow and AI clip tools. Complaints center on editor bugs and lag, limits of the lower tiers, and support when something breaks.

Capterra rates Riverside 4.8 across 314 ratings

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What reviewers on Capterra say

MG
Marina G.
2026-05-15
Capterra
★★★★★

Great for more than just podcasting!

Pros: I love being able to record with guests and also edit in the same platform. The AI functionalities and tools make it so much faster to get my episodes out into the world. I also use it to edit other videos for my brand and I love that it's one tool I can use in many different ways. Cons: It can be heavy and slow loading at times, especially with longer videos or when using the AI tools. I also don't like how the script editing functions at times, when I want to restore certain parts of the "made for you" edits, it feels clitchy and slow

AI toolsEditing
BW
Brittany W.
2026-07-30
Capterra
★★★★★

A Game-Changer for Podcast Production and Content Repurposing

Pros: What I love most about Riverside is how effortlessly it unifies high-quality recording with efficient content repurposing. The separate, uncompressed local audio and video tracks ensure pristine quality regardless of internet fluctuations. … Cons: System stability can be inconsistent right after new feature updates, as the platform often experiences glitches for the first few days following a release. Furthermore, the auto-transcription repeatedly misinterprets certain core terminology, requiring me to manually correct the same words every …

AI toolsRecording quality
RM
Rachel M.
2026-07-29
Capterra
★★★★★

Reliable for Every Recording

Pros: Riverside never fails me. I always get pristine files for each podcast recording, it's easy to use for even the least tech-savvy guests, and I rely on the Made For You components provided after each recording. I'm also really liking the ease of publishing a new podcast via their new Hosting tool. Cons: Enterprise cost is a HUGE jump from the more basic tiers. As a very small yet growing podcast agency, upgrading was not feasible for my budget yet.

Ease of useReliability
EM
Erin M.
2026-05-19
Capterra
★★★★★

Great Magic Clips and Audio Capabiities

Pros: Magic clips and magic audio makes post production a breeze! I can easily create 3 - 5 additional video clips from my podcast to use in social promotion. Cons: Sometimes it gets buggy and kicks you out of editing, but usually it saves so often its not a problem.

AI toolsEditing
MR
MaryBeth R.
2026-04-24
Capterra
★★★★★

Getting better all the time

Pros: intuitive. It's easy to navigate and when I get stuck, you can reach out for help. I'm really loving the magic clips. Cons: Sometimes help takes 24 hours to respond -- Previously, I was frustrated when we could not record with two people in the same room.

AI toolsEase of use
LS
Leslie S.
2026-02-27
Capterra
★★★★★

Riverside is exceptional, all in one solution for podcasters!

Pros: The all in one platform for recording, editing, hosting and AI integration. I can invite guests directly to the recording studio. Cons: So far, nothing! The AI isn't always spot on, but I appreciate it taking me further. I still listen to the entire episode to edit out "ums" and so on.

AI toolsEditing
BC
Bobby C.
2026-03-16
Capterra
★★★★★

Great podcast tool. Love it.

Pros: Easy to use with super fast editing. The audio is great. The ability to pull out filler words makes it really nice. Cons: I wish it was easier to apply visual effects. Some of the AI tools are a bit cheesy, and I don't see much value in them.

AI toolsEditing
JM
Jordan M.
2023-09-04
Capterra
★★★★★

No More Internet Connectivity Issues on Podcasts!

Pros: Having used both Zoom and Riverside to record remote podcasts, it is clear that Riverside's system is far superior for this kind of work. I've rarely had any issues having clients or guests use Riverside for their podcast recordings. … Cons: I've noticed that the paywall seems to be shifting as of late - a few less features available for the price that I'm paying. And once or twice I've had recordings disappear. Sometimes support is able to dig them up, sometimes they arent. But that hasn't happened in a while!

SupportPricing
TV
Tammie V.
2026-04-27
Capterra
★★★★★

A great resource

Pros: It makes doing videos so much easier. It connects very easily to other products like YouTube and Google Drive. Making things much simpler. Cons: Sometimes, when recording or uploading it can take a bit. Like after recording a video at times you will have to wait a bit for the video to fully upload until you can exit the video.

Ease of use
MR
Mike R.
2026-03-19
Capterra
★★★★★

The Best Recording Service on the Internet

Pros: so easy to use. excellent customer support and absolutely the best product on the internet for what I need. Cons: Can't do full screen when I have more than one 'Guest' on the call, which limits my team because we need to see what's in and out of frame. (NOTE: I bet this is just a user error on my side)

Ease of useSupport
WC
Will C.
2023-06-26
Capterra
★★★★★

Super easy and high quality audio recording

Pros: I first used Riverside as a guest on someone else's podcast, and was won over by the ease of use. When I launched my own podcast, I selected Riverside partly for that and partly for the audio quality. Cons: On rare occasions, it has taken one or two goes to get up and running smoothly with a guest, but there's every chance that is something to do with the guest's technical setup.

Recording quality
AL
Andrew L.
2024-04-30
Capterra
★★★★★

Great For Video Clips

Pros: The transcript based editor is incredibly easy to use, cuts out audio silences, and does not have a video upload limit. Also, the ability to set up a Youtube link is a huge bonus! Cons: Sometimes the silence detection is not quite right and needs a little bit of tweaking. Also, it doesn't support copy/paste of either clips and/or text.

AI toolsEditing
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