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24 reviews from

Capterra Reviews

Verified software buyers, mostly small businesses and solo podcasters.

4.2
avg · 24 reviews
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All 268 reviews
View on Capterra

Capterra reviewers rate Riverside 4.8, with sub-scores of 4.7 for ease of use and 4.5 for customer service. They like the all-in-one workflow and AI clip tools. Complaints center on editor bugs and lag, limits of the lower tiers, and support when something breaks.

BW
Brittany W.
· 2026-07-30
Capterra

A Game-Changer for Podcast Production and Content Repurposing

Pros: What I love most about Riverside is how effortlessly it unifies high-quality recording with efficient content repurposing. The separate, uncompressed local audio and video tracks ensure pristine quality regardless of internet fluctuations. … Cons: System stability can be inconsistent right after new feature updates, as the platform often experiences glitches for the first few days following a release. Furthermore, the auto-transcription repeatedly misinterprets certain core terminology, requiring me to manually correct the same words every …

AI toolsRecording quality
JM
Jordan M.
· 2023-09-04
Capterra

No More Internet Connectivity Issues on Podcasts!

Pros: Having used both Zoom and Riverside to record remote podcasts, it is clear that Riverside's system is far superior for this kind of work. I've rarely had any issues having clients or guests use Riverside for their podcast recordings. … Cons: I've noticed that the paywall seems to be shifting as of late - a few less features available for the price that I'm paying. And once or twice I've had recordings disappear. Sometimes support is able to dig them up, sometimes they arent. But that hasn't happened in a while!

SupportPricing
MR
Mike R.
· 2026-03-19
Capterra

The Best Recording Service on the Internet

Pros: so easy to use. excellent customer support and absolutely the best product on the internet for what I need. Cons: Can't do full screen when I have more than one 'Guest' on the call, which limits my team because we need to see what's in and out of frame. (NOTE: I bet this is just a user error on my side)

Ease of useSupport
TV
Tammie V.
· 2026-04-27
Capterra

A great resource

Pros: It makes doing videos so much easier. It connects very easily to other products like YouTube and Google Drive. Making things much simpler. Cons: Sometimes, when recording or uploading it can take a bit. Like after recording a video at times you will have to wait a bit for the video to fully upload until you can exit the video.

Ease of use
EM
Erin M.
· 2026-05-19
Capterra

Great Magic Clips and Audio Capabiities

Pros: Magic clips and magic audio makes post production a breeze! I can easily create 3 - 5 additional video clips from my podcast to use in social promotion. Cons: Sometimes it gets buggy and kicks you out of editing, but usually it saves so often its not a problem.

AI toolsEditing
KC
Kyle C.
· 2026-03-06
Capterra

Simple, Clean, and High Quality

Pros: It is very simple to use and the quality is great. Everything is streamed lined to make it as user friendly as possible Cons: The guest needs to wait until their portion has fully uploaded. Did not know this. Had to ask a guest to get back on their computer and finish the upload.

Recording qualityEase of use
KM
Kevin M.
· 2026-06-30
Capterra

Amazing time saver

Pros: It simplifies so many tasks making my production dramatically easier. Whereas it used to take me hours to edit an episode the smart editing software is able to do much of it for me. Cons: Some smaller adjustments can be frustrating like occasionally I want to add back in something that it "smart edited". I am hoping this new version improves that.

Editing
MG
Marina G.
· 2026-05-15
Capterra

Great for more than just podcasting!

Pros: I love being able to record with guests and also edit in the same platform. The AI functionalities and tools make it so much faster to get my episodes out into the world. I also use it to edit other videos for my brand and I love that it's one tool I can use in many different ways. Cons: It can be heavy and slow loading at times, especially with longer videos or when using the AI tools. I also don't like how the script editing functions at times, when I want to restore certain parts of the "made for you" edits, it feels clitchy and slow

AI toolsEditing
MR
MaryBeth R.
· 2026-04-24
Capterra

Getting better all the time

Pros: intuitive. It's easy to navigate and when I get stuck, you can reach out for help. I'm really loving the magic clips. Cons: Sometimes help takes 24 hours to respond -- Previously, I was frustrated when we could not record with two people in the same room.

AI toolsEase of use
BC
Bobby C.
· 2026-03-16
Capterra

Great podcast tool. Love it.

Pros: Easy to use with super fast editing. The audio is great. The ability to pull out filler words makes it really nice. Cons: I wish it was easier to apply visual effects. Some of the AI tools are a bit cheesy, and I don't see much value in them.

AI toolsEditing
SL
Steven L.
· 2026-03-30
Capterra

I LOVE RIVERSIDE

Pros: Very user friendly. Very cost effective. Professional output. The AI features are amazing to use to produce quality product. Cons: I have a problem using all the functions on my iPhone. I only get the full functions when I use my laptop.

AI toolsRecording quality
LS
Leslie S.
· 2026-02-27
Capterra

Riverside is exceptional, all in one solution for podcasters!

Pros: The all in one platform for recording, editing, hosting and AI integration. I can invite guests directly to the recording studio. Cons: So far, nothing! The AI isn't always spot on, but I appreciate it taking me further. I still listen to the entire episode to edit out "ums" and so on.

AI toolsEditing
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