90+ reviews · 5 sources

What users say about Riverside

Riverside averages 4.6 across 29,000+ ratings on five platforms. We pulled a snapshot of real reviews from G2, Trustpilot, Capterra, Google Play, and Apple App Store so you can make an informed decision.

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4.6
★★★★★
out of 5

Our verdict

Updated August 7, 2026

Riverside averages 4.6 across 29,000+ ratings on five platforms, and the 96 reviews we collected show why: studio-quality remote recording and fast AI-assisted editing. Reviewers with zero production experience say it got them from recording to published episode on their own, and business users credit it with cutting production time in half. The criticism is just as consistent: bugs and sync issues that surface at the worst moments, uneven support when they do, and auto-renewal billing complaints on Trustpilot. It is a strong product with real reliability rough edges.

Best for

Podcasters and content teams recording remote interviews who want editing, clips, and publishing in one tool

Skip it if

Your recordings are mission-critical with no margin for a failed session, or you mainly need a polished mobile-only workflow

Aggregate sentiment scores
Ease of use
8.5
Recording quality
8.5
AI and editing tools
8
Value for money
7.5
Support
6.5
Reliability
6
Praised for
Local recording keeps audio and video sharp even when a guest's internet is unreliable
Text-based editing and AI tools cut post-production from hours to minutes for many reviewers
Easy for guests: they join from a browser link with nothing to install
Magic Clips and show notes automate social media repurposing
Complete workflow in one subscription: record, edit, host, publish
Beginners with no editing experience report launching podcasts on their own
Criticisms
Recurring reports of bugs, crashes, and audio-video sync problems, often right after feature releases
Support experiences vary widely; Trustpilot reviewers report slow or unhelpful responses when recordings fail
Auto-renewal and cancellation friction are the most common billing complaints
Mobile apps trail the desktop platform in features and stability
Uploads and processing can be slow on long, multi-track sessions

What Riverside actually does differently

Local recording in up to 4K

Every participant is recorded on their own device in separate audio and video tracks, so the final files stay studio quality even when the internet connection is not.

Text-based video editing

Edit the recording by editing its transcript: search, cut, and paste text and the video follows. Multi-track editing removes crosstalk and switches layouts without timeline work.

AI Co-Creator

A chat-based agent that turns one recording into clips, social posts, blog drafts, thumbnails, and newsletters, tuned to your tone of voice.

Magic Clips and AI cleanup

AI finds the best short clips for social, removes filler words and silences, fixes eye contact, and enhances audio with one click each.

Zero-friction guest experience

Guests join from a browser link with nothing to install, and reviewers say even non-technical guests get connected without help.

Record to publish in one platform

Recording, editing, live streaming, webinars, podcast hosting, and publishing to YouTube, Spotify, and Apple all live in one workflow instead of four tools.

Who Riverside is for

Podcasters recording remote interviews

A guest on hotel Wi-Fi turns a great conversation into compressed, glitchy audio, and Zoom recordings sound like Zoom.

Riverside records each participant locally in up to 4K video and 48kHz audio on separate tracks, so a bad connection never touches the final files. The Pro plan ($24/mo billed annually) covers this plus hosting for one show.

Solo creators and YouTubers who dread post-production

Editing eats 10+ hours per episode, and cutting clips for every social channel doubles it.

Text-based editing (cut the transcript, the video follows), Magic Clips, AI show notes, and filler-word removal are all on Pro. Reviewers repeatedly describe editing time dropping from hours to minutes.

Creators building an audience across channels

Livestreaming, a newsletter, social scheduling, and a website normally mean four more subscriptions.

The Grow plan ($34/mo billed annually) adds 1080p multistreaming to YouTube, Facebook, LinkedIn, X, and Twitch, plus social scheduling, a newsletter tool, and a creator website.

Marketing teams running lead-gen webinars

Webinar platforms handle registration but produce a recording too rough to reuse anywhere else.

The Webinar plan ($79/mo billed annually) hosts up to 100 registrants with registration forms, email reminders, Q&A, polls, and HubSpot sync, and the studio-quality recording feeds the same AI clip and repurposing tools.

Media and B2B production teams at scale

Producing many shows with producers, editors, and compliance requirements outgrows a single-seat creator tool.

The Business plan adds producer mode, camera and input control over guests, collaborative editing, Salesforce and Marketo integrations, SSO, SOC 2 Type II and ISO 27001 compliance, and webinars up to 10,000 registrants. Spotify, Intuit, and Marvel are published case studies.

All 96 reviews

SL
Simona Lodolo
US · 2025-03-24
Trustpilot

A must try partner for podcasters

I have been using Riverside for half a year now. Before Riverside, I had zero experience in recording and editing and, for these reasons, zero confidence in my capabilities to launch my podcast. I took courage, and I gained some more along the path, discovering how Riverside made the process easy. Furthermore, their community is incredibly active and helpful. It is a must try!

EditingEase of use
AB
Adam B.
· 2026-06-23
G2

Riverside cut our podcast production time in half

Likes: The recording quality with remote participants and the automated editing tools. We get professional results without the hours of manual production work. Dislikes: Audio replacement requires deleting and republishing rather than a simple file swap. It's a minor inconvenience, but it'd be nice to have a true replace option.

Recording qualityEditing
BW
Brittany W.
· 2026-07-30
Capterra

A Game-Changer for Podcast Production and Content Repurposing

Pros: What I love most about Riverside is how effortlessly it unifies high-quality recording with efficient content repurposing. The separate, uncompressed local audio and video tracks ensure pristine quality regardless of internet fluctuations. … Cons: System stability can be inconsistent right after new feature updates, as the platform often experiences glitches for the first few days following a release. Furthermore, the auto-transcription repeatedly misinterprets certain core terminology, requiring me to manually correct the same words every …

AI toolsRecording quality
SS
Sarah Schwartz
US · 2025-04-08
Trustpilot

Simply the Best!

I have tried several platforms for my podcast, and I have found each lacking — except Riverside. It is a powerful tool, with amazing customer service to boot. Thank you for all you do for us creative types!!

Support
TB
Terry B.
· 2025-12-21
G2

Riverside is Great For Rural Creators

Likes: As someone who started this podcast with unreliable internet in a rural community, it was invaluable that Riverside records the files locally and uploads them later. It made interviews that would have been nearly impossible to record with decent quality audio and video become well-produced podcast episodes. Dislikes: So the thing that has bugged me about it, and I think this is mostly fixed now, but the edit function, and especially when I tried to download an edit from the web, it would crash my browser. I could eventually get it to work, but it would sometimes take multiple tries to get it working well enough to download the edit I wanted.

Recording qualityEditing
JM
Jordan M.
· 2023-09-04
Capterra

No More Internet Connectivity Issues on Podcasts!

Pros: Having used both Zoom and Riverside to record remote podcasts, it is clear that Riverside's system is far superior for this kind of work. I've rarely had any issues having clients or guests use Riverside for their podcast recordings. … Cons: I've noticed that the paywall seems to be shifting as of late - a few less features available for the price that I'm paying. And once or twice I've had recordings disappear. Sometimes support is able to dig them up, sometimes they arent. But that hasn't happened in a while!

SupportPricing
PB
Pavel Borisov
GB · 2025-05-10
Trustpilot

The best podcast recording software

The best podcast recording software, and I tried a lot of others. Reliable tech support team, so if something happens to your files, there's somebody who will help you.

Support
PP
Pua P.
· 2026-03-16
G2

Magic Clips Make Social Media Editing Easy, Fast, and Fun

Likes: The feature I use most is the magic clips -- it makes something that I used to dread (editing social media clips) into something easy, fast, and fun! Dislikes: Honestly...nothing! It used to crash or lag during interviews so I used to warn my guests about that before we started recording, but it hasn't done that much lately. So I truly have no complaints!

AI toolsEditing
MR
Mike R.
· 2026-03-19
Capterra

The Best Recording Service on the Internet

Pros: so easy to use. excellent customer support and absolutely the best product on the internet for what I need. Cons: Can't do full screen when I have more than one 'Guest' on the call, which limits my team because we need to see what's in and out of frame. (NOTE: I bet this is just a user error on my side)

Ease of useSupport
MA
Monica “Dr. mOe” Anderson
· 2023-11-03
Google Play

I love using Riverside.fm for my podcast…

I love using Riverside.fm for my podcast recordings. It is great for video, audio, and clips. They keep adding features to make it better. Since I started using it, they've added a teleprompter, automatic video clip generation' and the ability to edit with AI. Game changer and time saver!!

AI toolsEditing
DU
DustinMccullough
· 2026-05-13
Apple App Store

Just missing one thing

The app is great in every way. However they are missing just one thing to make it perfect. Please bring media board to iPad app. I don’t want to carry around my laptop for media board when I could just do it on my iPad. Please add this feature and this app will be perfect!

Mobile app
CF
Chris Fox
GB · 2025-07-04
Trustpilot

I avoided making videos for such a long time

I avoided making videos for such a long time because I found the process too complex. (1) Getting set up with a teleprompter to record things, and (2) most especially, editing the output to look and sound reasonable. Riverside solves both of those problems for me, to the point that I actually enjoy making videos now!! Thanks.

Editing
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Frequently asked questions

Is Riverside worth it?+

For most reviewers, yes. G2 (4.8 from 1,751 reviews) and Capterra (4.8 from 268) rate it highly for recording quality and time saved on editing; one G2 reviewer credits it with cutting podcast production time in half. The dissenters are real too: Trustpilot sits at 3.8, with complaints about reliability and billing. If you record remote conversations regularly, the Pro plan at $24/mo billed annually is where the value is.

Is Riverside free?+

There is a genuine free plan with no credit card required: unlimited single-track recording and editing, 2 hours of multi-track recording, and 720p export with a watermark. Paid plans (Pro $24/mo, Grow $34/mo, Webinar $79/mo, billed annually) add 4K, watermark-free export, and the full AI suite, each with a 14-day free trial.

Is Riverside safe and legit?+

Riverside is a real, venture-backed company: RiversideFM, Inc., founded in 2020 by brothers Nadav and Gideon Keyson, with $47M raised including a $35M Series B, and a partnership that embeds Riverside inside Spotify for Podcasters. Business-plan customers get SOC 2 Type II and ISO 27001 compliance. Two honest caveats: its BBB profile is not accredited and carries a C rating (from a very small complaint count), and the recurring review complaints are operational, not fraud: failed recordings at bad moments and auto-renewal charges people found hard to cancel.

What are the biggest complaints about Riverside?+

Three themes recur across 96 collected reviews: reliability (crashes, stuck uploads, audio-video sync drift, often after new releases), support that is slow or unhelpful when a recording is lost, and billing friction around annual auto-renewal and cancellation. The mobile apps also draw consistent criticism for trailing the desktop.